- Do not disclose your Username, Password and Trading Pin to anyone. Your Password and Trading Pin are designed to protect the privacy of your online trade information.
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Please change your Password and Trading Pin regularly. If you think your Password or
Trading Pin has been compromised, kindly contact us immediately to reset your Password
or Trading Pin.
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Do not use the "Remember/Save Password" function because your credential can be easily
accessed by hacktivists.
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Ensure your account information such as contact number, email address and password are
updated and to be alert of any unauthorized changes.
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Please monitor your online account regularly, review all transactions promptly and be
conscious of any unusual or irregular activities.
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Please use Paconline website address (URL) or use a bookmark or favourite to enter
Paconline trading website. Avoid accessing Paconline website via hyperlink embedded in
email, internet search engine or suspicious pop-up windows.
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Always ensure that Paconline website address appears with https:// and a security icon in
the form of lock or key appears next to https. Paconline website is encrypted using the
proven Secure Socket Layer (SSL)/Transport Layer Security (TLS) protocol that enables
secure communication over internet and wireless network.
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Disable any wireless network (WIFI) not in use and choose encrypted networks before
accessing to any WIFI.
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Never leave your device un-attended and logout Paconline trading website after completing
your online transactions. Remember to clear browser’s cache each time you logout.
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Keep your operating system, browser, anti-virus, anti-spyware and anti-malware software
on your devices are updated to the latest version and compatible to our online trading
application.
Should you have any query or spot any suspicious transaction, kindly contact our helpdesk
immediately at telephone number +(603) 2117 1888 (Kuala Lumpur) / +(604) 226 8288
(Penang) /+(607) 223 1211 (Johor Bahru) during office hours (Monday to Friday : 8.30am to
5.30pm) or email to [email protected] for assistance.
